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Intern Product Support Specialist

As our new Intern Product Support Specialist you will have the chance to gain hands-on experience as a Product Support Specialist in an international, professional team that values new ideas.

Role description

This internship is based in Leiden and includes occasional travel to France to support local customers. You’ll have the chance to gain hands-on experience as a Product Support Specialist in an international, professional team that values new ideas. Alongside these valuable activities, we provide time and guidance to support your internship or graduation project.

After a dedicated training period you will:
• Assist in demonstration, installations & training on-site and remotely of our solutions.
• Collaborate with the Sales Team and our partners to bring your support during and after sales.
• Support projects by assisting with data collection, reporting, and optimizing existing tools.
• Contribute if necessary to marketing related activities (presentations, brochures translation, congress, workshops).
• Stay on top of industry and scientific trends and share relevant insights with the team.

The profile we are looking for:

• Currently enrolled in a Master’s degree in IT, Science, Biomedical engineering, or a related field, and will remain enrolled thorough the internship.
• Fluent in both French and English, with excellent written and verbal communication skills.
• Having previous internship experience in a similar role will be a plus.
• You are available for a period of 6 months, for 35 hours per week.

Personal skills and competences

• You have a strong interest in new technologies (AI), particularly in medical imaging and cardiology.
• Natural communicator and inclusive team player and networker.

What Medis offers you:

• Gain experience as a Product Specialist professional, in a forward-thinking company.
• A supportive environment where your ideas and initiative are valued.
• A competitive internship allowance and reimbursement for travel expenses.
• Flexible, hybrid working environment with international and young colleagues.
• To discover the world of AI within the healthcare sector.
• Innovative, highly relevant products that make a difference.

Applications from recruitment agencies will not be considered. While we appreciate your interest, we handle our hiring internally and are not engaging with external recruiters.

Who are we?

At Medis we believe in empowering medical professionals with our innovative analytical solutions. Our software aims to provide our customers with the insights they need to definitively diagnose and treat cardiovascular disease, at the right time, in the right place.

For more than 30 years cardiologists, radiologists, researchers and industry partners worldwide have relied on Medis software, resulting in customers in more than 40 countries. Our headquarters are in Leiden, Netherlands, but we have subsidiaries and branch offices in the USA, Japan, Germany and the United Kingdom, as well as distributors and local agents in multiple countries